Kiwi Aviation North

14 Days departing 23rd November 2020

Tour summary (click to expand)

Kiwi Aviation - North Island

While the world stands still, unable to enjoy what we know as home, we start our fully escorted 14 day journey to discover the best of New Zealand’s North Island aviation history. It will take us through some incredible landscapes and let us explore some of what we treasure in our backyard. From the wonderful displays at the largest polished museums, to small flood affected private collections whose owners are struggling to keep them available for viewing, we will support them and savour every moment, taking pride in the fact that some of our restoration facilities are the best in the world.

You may have been through some areas before, you may even live there, so if you are familiar with any of the planned activities already, there is full flexibility to opt out and make some new discoveries, or even go home for the night. For this reason also, the tour is split between North and South Islands. You can do one or both, and you can add on extra time before or after if you wish to explore a particular area in more depth, just ask. We hope you can join us.


North Island

RNZAF Whenuapai, Museum of Transport & Technology, The Subritsky's Collection, Classic Flyers Museum, The Aviator Experience, Gisborne Aviation Preservation Society, British Car Museum, Wairarapa Flying Tigers, The Vintage Aviator, Kapiti Aviation Museum, Hallett Griffin Collection,  Biggin Hill Historic Aircraft Centre, RNZAF Ohakea, Catalina Preservation Society, Taranaki Aviation & Transport Museum, Te Kowhai Airfield & DC3, Avspecs, Pioneer Aero, Ardmore Open Day.

Pre Tour

Joining in Auckland

If you are joining us for the North Island tour only, you may wish to add on a night or two pre tour in Auckland to give you a chance to explore a little. We are happy to help make arrangements for the perfect start to your trip.

Suggested Hotel - Cordis Hotel, own cost for pre tour arrangements.

Please ask as we have secured very special rates to stay at this 5 star hotel.


Day 1 : Monday 23rd November : Auckland Arrival and RNZAF Whenuapai

Auckland Arrival Day

Free flights will be included from Invercargill to Auckland if you are doing both North and South itineraries.

Our coach will pick up from Auckland airport at 12.45pm which is just after the flight arrival time from the connecting South Island tour and then from the Cordis Hotel around 1.30pm. Our afternoon will be spent at RNZAF Whenuapai, we look forward to seeing what they have onsite on the day. 


Alternative : Settle in at the hotel and explore Auckland.

What you'll love today : Getting to know your travel companions, some of whom may be friends from previous tours.

Hotel : Cordis Hotel, Auckland 

Located in the lively uptown area near Upper Queen Street and Karangahape Road, the 5* Cordis Hotel is surrounded by a vibrant neighbourhood. From this central location, guests can stroll to the Auckland Domain or explore the city’s museums, galleries and thriving retail scene. There is a free shuttle too! 

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Included : Welcome Dinner

Day 2 : Tuesday 24th November : MOTAT and the Subritsky Collection

Auckland based

The Museum of Transport and Technology is the largest museum of its kind in NZ, telling stories of the history and development of New Zealand transport, technology and Kiwi ingenuity. Visit the original Pumphouse, wander through the historic village or ride the heritage tram to the Aviation Display Hall which houses one of the largest aviation collections in the Southern Hemisphere. Here we find a large collection of recreational, top dressing, commercial and military aircraft which celebrates the evolution of New Zealand aviation since February 1911 when Vivian Walsh achieved sustained and controlled flight in a British Howard Wright biplane.

Alternative : Auckland Zoo or stay in the CBD for the day.


In the afternoon we head up to Dairy Flat where we will be privileged to have Don Subritsky show us round his private and unique collection. Don is a well known aircraft collector and restorer.

What you'll love today : The diversity from the Aviation Hall at MOTAT to the home hangars of the Subritky Family.

Hotel : Cordis Hotel, Auckland

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Included : Breakfast

Day 3 : Wednesday 25th November : Classic Flyers and The Aviator Experience

Auckland to Tauranga

Since inception, Classic Flyers has become an important part of the retention of aviation heritage of New Zealand and, amongst all the other exhibits, the collection of jet aircraft is one of the most important in the country. The Aermacchi is the last of the jets to be relinquished by the RNZAF and the airframe allocated to Classic Flyers is capable of restoration to flying condition which will become one of their long term projects. We will have lunch in the Avgas Cafe and explore the museum.

Optional extras, subject to availability

Flight in the Boeing Stearman $385 for 25 mins

Flight in a Glider from $199 for 20 mins

Classic Flyers -aermacchi.jpg

Later we'll head across the airport to The Aviatior Experience. With six VR flight simulators and one F18 full motion sim, all with Military Flight Simulator software so realistic that a number of Air Forces use it, you will have a choice of aircraft and scenarios that will excite you beyond expectation. This incredible venue will allow you to fly solo in the Jets or dog fight with your mates in Warbirds. There may be a few surprises in November too.

The Aviator Experience.JPG

What you'll love today : Hearing about the projects on the go at Classic Flyers and then the opportunity to dog fight in Spitfires at The Aviator.

Hotel : Oceanside Resort, Mt Maunganui

Perfectly located at the foot of the Mount just minutes from both beaches and walking distance to the high street.

Oceanside Resort.jpg

Included : Breakfast

Day 4 : Thursday 26th November : Gisborne Aviation Preservation Society

Tauranga to Gisborne

This afternoon we explore GAPS and see how they are progressing with their projects. There may be a chance for a flight in a Tiger Moth or Auster.

Alternative : Check in early and explore Gisborne

What you'll love today : Hearing the local stories of the aircraft & their preservation.

Hotel : Emerald Hotel

Perfectly positioned in the heart of Gisborne, features include an outdoor swimming pool and spa.

Included : Breakfast

Day 5 : Friday 27th November : British Car Museum

Gisborne to Napier

Today we lose ourselves in the personal and ecclectic collection of Ian Hope, believed to be the largest collection of British cars and commercial vehicles in the world, including an extensive array of memorabillia. We will find many rare cars, a collection of pianolas, three hearses, a 1923 Dennis Fire Engine with local history and so much more.

British Car Museum.png

Alternative : Check in early and stay in Napier

What you'll love today : Being in awe of this incredible privately owned collection.

Hotel : Masonic Hotel, Napier

Step back in time at the Art Deco Masonic Hotel located on the Napier waterfront with panoramic Pacific Ocean views, and historic Art Deco architecture. 


Included : Breakfast

Day 6 : Saturday 28th November : Napier at Leisure

Napier to Masterton

We have most of the day at leisure in Napier, best known as the Art Deco capital of the world. You can do a walking tour to take in the architecture, check out the  Museum to understand the history of this unique town, visit NZs oldest prison or head up Bluff Hill for the best views. Top of your list should be a visit to Downunder Pilot Shop!

Late afternoon we will make our way to Masterton.


What you'll love today : Stepping back in time.

Hotel : Copthorne Resort Hotel, Masterton

This luxurious resort is nestled in the lush Wairarapa Valley, framed by the Tararua Ranges. Its landscaped grounds include indoor and outdoor pools.

Copthorne Resort Masterton.jpg

Included : Breakfast

Day 7 : Sunday 29th November : Hood Aerodrome Flying Day

Masterton to Wellington

Today will be a flying day at Hood Aerodrome and we'll enjoy our morning here watching the flying and having a tour of the The Vintage Aviator whose primary aim is to build WW1 aircraft, engines and propellers to the same exacting standards they were originally made over 90 years ago.

After lunch at the Kittyhawk Cafe we spend the afternoon with the Wairarapa Flying Tigers who provide flights to the public in their classic aircraft to support the restoration and preservation of vintage aircraft in flying condition.  Do let us know if you'd like to a part of the flying day and experience the pure, exhilarating joy of flying in an open cockpit aircraft!

wairarapa flying tigers.jpg

Optional extras, subject to availability at Wairarapa Flying Tigers

Flight in a Tiger Moth from $295 for 20 mins

Alternative : Spend the day in Masterton until we leave.

What you'll love today : Being surrounded by Vintage aircraft.

Hotel : Copthorne Wellington Oriental Bay

If location is everything, then this hotel in Wellington has it all. Located on Wellington's premier street, Oriental Parade, the Copthorne Hotel Wellington Oriental Bay overlooks one of the most beautiful harbours in the world.

Copthorne Oriental Bay.jpg

Included : Breakfast

Day 8 : Monday 30th November : Wellington at Leisure


You may be a regular visitor to the Capital or a first timer, either way you'll find plenty to do. A trip to the Weta Workshop, Te Papa Museum or a just a wander along the iconic Cuba Street? Enjoy your day, your way. 


What you'll love today : Doing as much or as little as you choose.

Hotel : Copthorne Oriental Bay

Located on Wellington's premier Oriental Parade, overlooking the stunning Wellington Harbour, Copthorne Hotel Wellington Oriental Bay is the perfect base to explore the city.

Copthorne Oriental Bay.jpg

Included : Breakfast

Day 9 : Tuesday 1st December : Kapiti Aviation Museum and Griffin Ag-Air

Wellington to Palmerston North

Our morning visit is to Kapiti Aviation Musuem, run by enthusuastic amateurs, in the old Meteorological Building next to the Paraparaumu Airport Control Tower overlooking the airfield runways. It was opened in January 1995 to preserve in photographic form, the aviation history of the Kapiti district. Whilst there are no aircraft on display the collection of historic photographs of Paraparaumu Airport is probably second to none. 

Kapiti Aviation Museum.jpg

After lunch we spend time at Griffin Ag Air and find out the history of this business and hear a bit about Hallett Griffin's long aviation career.

Alternative : Spend the afternoon in Palmerston North

What you'll love today : Local enthusiasts sharing their passion.

Hotel : Distinction, Palmerston North

This elegant 4 star hotel is only minutes from the CDB, you will find everything only a few steps away.

Distinction Palmerston North.jpg

Included : Breakfast

Day 10 : Wednesday 2nd December : Biggin Hill Historic Aircraft Centre and RNZAF Ohakea

Palmerston North to New Plymouth

Our first stop today is Ohakea, home of the Biggin Hill Historic Aircraft Centre and Spitfire PV270, and the RNZAF base. 

We will enjoy the aircraft in the Biggin Hill hangar which are a mixture of airworthy and static aircraft and intended to serve as a living memorial to all who have served their country in the air. The aircraft are flown for special occasions such as ANZAC Day and also appear at airshows around New Zealand. 

Spitfire PV270, Ohakea.jpg

RNZAF Ohakea is one of three Bases operated by the RNZAF and is home to the Beechcraft Texan 2 aircraft of 14 Squadron and the Central Flying School, the Beech B350 King Airs of 42 Squadron and the A109 and NH90 helicopters of 3 Squadron. We will see as much as operations allow.

What a great place to start our day! 

Later we head up towards New Plymouth, stopping for a late lunch at Patea where we find Jim Baird's Star Garage, described as a mini MOTAT. This huge warehouse is filled with cars, parts, memorabillia and old cars out of movies, including the Kiwi Shell car from the NZ movie cult classic "Came a Hot Friday". 

Star Garage.jpg

What you'll love today : No doubt Spitfire PV270 will be high on the list.

Hotel : Devon Hotel, New Plymouth

The Devon Hotel A Heritage Hotel puts you in the heart of New Plymouth, within just a 10-minute stroll of East End Reserve and Fitzroy Beach. 

Devon Hotel.jpg

Included : Breakfast

Day 11 : Thursday 3rd December : Catalina Preservation Society and TATATM

New Plymouth

This morning we will be shown around the Catalina and we hope to see her take flight. The New Zealand Catalina Preservation Society is focused on the preservation and operation of New Zealand's only PBY-5A "Catalina" twin-engine World War Two Canso amphibious flying boat, ZK-PBY. This is one of only a few operational Catalinas left in the world.


This afternoon we have a visit to the Taranaki Aviation Technology and Transport Musuem. Here we find Harvard instructional air frame 177, the engine from one of the Mustang's that crashed near Tongaporutu in 1953 and the remains of the Airspeed Oxford that crashed into the Pouakai Ranges in 1942 including one of the engines, and a Link Trainer. Other items include Brewster Collection pieces, Cars & Trucks, Cinematographic, Domestic/household items, Farm Machinery, Fire Engine & Tender, Models of Motunui construction, Post Office, Printing Industry Machinery, Radios of all kinds, Telephones - Working Exchanges, and a Lamson Wire Carrier System.


Alternative : Spend the day in New Plymouth

What you'll love today : Getting to know the Catalina!

Hotel Quest : Devon Hotel, New Plymouth

Devon Hotel.jpg

Day 12 : Friday 4th December : Te Kowhai Airfield and the DC3

New Plymouth to Auckland

Today we travel back up to Auckland with a couple of stops on the way. Our lunch stop will be at Te Kowhai Airfield where DC3 ZK-AZL is now situated after the move from Mystery Creek. We will hear some history and find out what the plans are for the future.


What you'll love today : A BBQ lunch with the DC3

Hotel : Ramada Suites, Manukau

A great base South of Auckland for our next couple of days, just 15 minutes from Ardmore.

Included : Breakfast and Farewell Dinner

Day 13 : Saturday 5th December : Avspecs and Pioneer Aero

Ardmore, Auckland

We have a great line up for you today at Ardmore, the home of NZ Warbirds.

Known throughout the world for their Mosquito and Spitfire restorations, Avspecs have a long history with Warbirds and a long list of awards. We look forward to seeing their current projects.


Pioneer Aero is a 100% dedicated facility specialising in the restoration and maintenance of ex-military and historical aircraft. Best known for work on the Curtiss P-40 family of aircraft, they have also worked on the rare Lavochkin La-9, Bell P39, Yak 3, Corsair, Strikemaster, P51 Mustang, Hawker Tempest MkII, and T6 Harvards. We look forward to our hangar tour and hearing about past and current projects.

Pioneer Team and the Bell P39.jpg

Ardmore will be abuzz with pre open day activities and we will have exclusive access to the Warbirds hangars as they are closed to the public.

Alternative : Spend some time at the Botanic Gardens.

Optional extras :

Flight in a Spitfire $4050

Flight in a Mustang $2800

Flight in a Kittyhawk $2800

Flight in a Harvard $800

Flight in a Tiger Moth $300

Flight in a Stearman $400

Flight in an Airtourer $300 scenic flight or $400 aerobatic flight

What you'll love today : More Warbirds than you'll see anywhere in NZ

Hotel : Ramada Suites, Manukau

A great base South of Auckland for our next couple of days, just 15 minutes from Ardmore.

Included : Breakfast

Day 14 : Sunday 6th December : Ardmore Open Day

Tour ends

Ardmore Open Day is pending confirmation but we should be able to go out on a high. Always a very enjoyable day! Typically there are several flying slots with resident and visiting Warbirds finishing with a mock attack, static aircraft and military vehicles, trade and education stands. 

Warbirds Open Day.jpgNZ Warbirds.jpg

Fly DC3 will have their scenic flights operating throughout the day - prebooking is advisable for these.

Optional extra

Flight in the DC3 $100 to be confirmed

At the close of the show we will head back to Auckland airport for your onward arrangements.

Included : Breakfast


Costs and inclusions

What you get

Tour Cost per person $3595 twin share

Single Supplement $975

3 to 5* Accommodation including all breakfasts

Welcome and Farewell Dinners

Private coach travel 

Entrance costs and all attractions in itinerary unless otherwise stated.

Full tour host

If joining from the South Island tour, flights from Invercargill to Auckland will be included subject to numbers. Seat and bag fare, 23kg baggage allowance.

Printable Itinerary and Terms & Conditions

Print and the The Small Print

Click here for printable PDF

Tour T&Cs

Prices are per person twin share in NZD. A fully refundable $500 deposit is payable to secure your place. If you change your mind for any reason we will refund your deposit.

The free flights connecting the South to the North itinerary are limited, subject to availability and the offer may be withdrawn at any time.

For passengers travelling alone, a single supplement is payable, or there is the possibility of a same sex room share. If you cannot be matched, the single supplement is payable.

Tour costs are based on a minimum number of 14 passengers. Should numbers not reach 14 we reserve the right to cancel the tour and a full refund will be made. There will be no further obligation on the part of Aviation Tours NZ.

Pre and post tour accommodation is at passengers own expense.
A reasonable level of fitness is required to make the most of the museums and sightseeing.
Due to the nature of some of our hotels you may be expected to manage a set of stairs; however, there will be porterage for your luggage on these occasions. Some hotels have showers over the bath, please let us know if you prefer a walk in shower and we will do our best to accommodate you. Twin rooms will have separate beds but these are sometimes still quite close together.
If improvements can be made to the itinerary or circumstances beyond our control make it necessary to make any changes, including to the costs, we reserve the right to do so. This is especially important to note as we are entering a period of economic recovery. 
Notice of cancellation must be in writing. Changes to flights once ticketed will incur charges.

After final balance has been paid, the following scale of charges will apply.
Cancellation periods as follows
Up to 31st August - No loss of deposit - fully refundable
1st to 30th September - 50% loss
1st October to departure - 100% loss

For cancellations, we regret that we are not able to make refunds against any unused part of the tour. It is therefore essential that you have sufficient insurance to cover your loss. We strongly recommend a complete and comprehensive domestic travel insurance policy. Be sure to obtain medical certificates and documentation to support any claim you may need to make.
We accept no responsibility for any loss caused through insufficient or lack of insurance cover.

Travel Managers Group booking terms and conditions

Please read the following terms and conditions carefully. You must not make any booking unless you understand and agree with the following terms and conditions. References to "us", "we" and/or “our” in these booking terms and conditions shall mean the applicable Travel Managers Group broker as set out in your quote, tax invoice or itinerary (as applicable).These terms and conditions apply to bookings you make with us in person, over the phone or by email.

We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these terms and conditions.

Passports & Visas

All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of return and some countries require a machine-readable passport.  When assisting with an international travel booking, we will assume that all travellers on the booking have a valid New Zealand passport. If this is not the case, you must let us know. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). If you need information regarding visas, passports and other travel document requirements for your trip, please let us know. We can provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. We can also obtain more specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). We do not accept liability should you be refused entry into any country regardless of having a visa, except to the extent caused by fault on our part.

If you are travelling to the United States please see for important information regarding compulsory pre-registration for their visa waiver program (“ESTA”). New Zealand passport holders will not be able to enter the United States without a valid ESTA (or visa). Please note, you may not meet the eligibility requirements of ESTA and may be required to obtain a visa.

If you are travelling to Canada please see for important information regarding compulsory pre-registration for their visa waiver programme.  New Zealand passport holders will not be able to enter Canada without a valid ESTA (or visa).  Please note, you may not meet the eligibility requirements of an ESTA and may be required to obtain a visa.

If you are travelling to New Zealand from a Visa Waiver programme country, in transit or departing on a cruise ship you are required to request an NZETA before you travel.  Please refer to for more information.

We urge you to apply for an ESTA or ETA prior to booking an airfare if you have any concerns about whether or not you might be eligible for an ESTA or ETA. An ESTA cannot be applied for within 72 hours of travel.

Travel Insurance

We strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. Your insurance protection should include cover for cancellation, medical and repatriation expenses, personal injury and accident, death and loss of personal baggage and money and personal liability insurance.  Insurance cover offered by credit card companies or reciprocal medical cover agreements are often not comprehensive. Travel insurance is also strongly recommended by the Ministry of Foreign Affairs and Trade for all overseas travel.  Your travel consultant can provide information to you about travel insurance.

Travel Advice

We recommend that you contact the Ministry of Foreign Affairs and Trade or visit their website at for general travel advice, as well as specific advice (including safety alert levels) relating to the destination you wish to visit. You can also register your travel plans with SafeTravel, so that you may be more easily contacted in an emergency.


It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.


All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes, supplier tariff increases and airfare increases. Please contact us for up-to-date prices.

Our Change and Cancellation Service Fees

Subject to your refund and remedy rights under the Consumer Guarantees Act, the service fees set out in your quote, tax invoice or itinerary (as applicable) will apply in the event that you need to change or cancel your booking, regardless of whether your booking was made in person, over the phone or by email.  This service fee is to cover our reasonable costs for our professional services and is in addition to any third party supplier change and cancellation fees that may apply. 

Supplier Change and Cancellation Fees

Cancelled bookings may also incur supplier fees, which can be up to 100% of the cost of the booking, regardless of whether travel has commenced.  Supplier fees may also apply where a booking is changed and when tickets or documents are re-issued. Where we incur any liability for a supplier cancellation fee for any booking which you change or cancel, you agree to indemnify us for the amount of that fee.  Where you seek a refund for a cancelled booking for which payment has been made to the supplier, we will not provide a refund to you until we receive the funds from that supplier

Deposit and Final Payment  

You will be required to pay a deposit or deposits when booking. We will advise you of how much that will be. All deposits are non-refundable for changes of mind or cancellations by you (subject to your rights under the Consumer Guarantees Act).  Final payment is required no later than 6 weeks prior to departure unless otherwise stated. Some airfares or services must be paid in full at the time of booking.

Payments by Credit Card  

Credit card surcharges will apply when paying by credit card. These may vary between 2% and 3.5% depending on what card you use to make your purchase with. We accept Visa, MasterCard, American Express, Diners Club, Q Card, Q MasterCard and Flight Centre MasterCard. When applying for Q Card Finance, establishment and merchant fees will apply.  You authorise us to charge all fees incurred by you in relation to the services provided to the credit card designated by you.  If payment is not received from the card issuer or its agents for any reason, you agree to pay us all amounts due immediately on demand.  

If you choose to save your credit card details with us they will be securely stored and may be used for your future transactions with us (including transactions agreed over the phone or by email). You can choose to remove your saved credit card details at any time.

Payments by Cheque

Please note that cheque payments (excluding bank cheques) require about 5 business days to process. If you are paying by this method you will need to make the payment at least 5 business days prior to the actual due date. You agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balance to you.


Certain taxes are mandatory in various countries. There may also be an additional local tax charged at some airports. All taxes are subject to change without notice. Airline taxes will be confirmed at the time your airline ticket is issued.

Service guarantees

Our booking and advisory services come with a guarantee that:

  • they will be provided with reasonable care and skill;
  • they will be fit for the particular purpose;
  • they will be charged a reasonable price (when the price is not set); and
  • they will be completed within a reasonable time.

If we fail to meet any of these guarantees, you have rights under the Consumer Guarantees Act.


We act as an agent for, and sell various travel related products as an agent on behalf of, numerous transport, accommodation and other service providers, such as airlines, coach, rail and cruise line operators, as well as all of our wholesalers. Any services we provide to you are collateral to that agency relationship. Our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We exercise care in the selection of reputable service providers, but we are not ourselves a provider of travel services and have no control over, or liability for, the services provided by third parties.  All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these service providers.  We can provide you with copies of the relevant service provider terms and conditions on request.  Your legal rights in connection with the provision of travel services are against the specific provider and, except to the extent a problem is caused by fault on our part, are not against us.  Specifically, if for any reason (excluding fault on our part) any travel service provider is unable to provide the services for which you have contracted, your rights are against that provider and not against us.


To the extent permitted by law, neither Flight Centre (NZ) Limited nor any of its related bodies corporate, directors, employees, brokers (including Travel Managers Group brokers) or agents accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part.  Our liability will also be limited to the extent that any relevant international conventions, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, limit the amount of compensation which can be claimed for death, injury, or delay to passengers and loss, damage and delay to luggage. Under circumstances where our liability cannot be excluded and where liability may be lawfully limited, such liability is limited to the remedies required of us under applicable law (including the Consumer Guarantees Act).  This liability clause is subject to your rights under the Consumer Guarantees Act and nothing in these terms and conditions is intended to limit any rights you may have under the Consumer Guarantees Act or the Fair Trading Act. 

Special Requirements

Please liaise with your consultant regarding any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access.  Requests may be made, but we cannot guarantee that a supplier will provide any requests.

Frequent Flyer

When booking with us, please let us know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking.  Please check your frequent flyer program (or other applicable loyalty program) for the specific terms of your membership. We cannot guarantee that the supplier will credit you with points for your booking. It is your responsibility to retain all boarding passes to allow verification of your travel if required.

Governing Law

If any dispute arises in relation to the agreement between you and us as constituted by these terms and conditions or otherwise, the laws of New Zealand will apply. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New Zealand and waive any right that you may have to object to an action being brought in those courts.

Travel Documents

Travel documents include, without limitation, airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including, without limitation, being non-refundable, non-changeable and subject to cancellation and/or amendment fees. Travel documents cannot be transferred to another person to use. All airline tickets must be issued in the name of the passport/photo identity holder. All airline tickets must be used in segment order and cannot be used out of sequence, otherwise your onward flights may be cancelled. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled.  Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. It is your responsibility to collect all travel documents from us prior to travel. As a general rule your travel documents will be available for collection 2 weeks prior to departure, however this will depend on your individual arrangements. Please contact us to confirm when your travel documents are ready for collection. 

Schedule Changes

We recommend that you contact the airline to confirm your scheduled departure time 24 hours prior to your flight.

Privacy Policy

We are committed to protecting your personal information and agree to handle your personal information in accordance with our Privacy Policy, which is available online at  By providing personal information to us, you agree that our Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in our Privacy Policy.  In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients.  Such recipients may include the overseas travel service providers (e.g. airlines, accommodation or tour providers) with whom you make a booking.  These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is based.  We may also disclose your personal information to our overseas related entities (including those in Australia, the USA, the UK, South Africa, Canada, India and Hong Kong) and to service providers who perform services for us within and outside of New Zealand.  Generally, we will only disclose your personal information to these persons in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Where we disclose your personal information to any person (including any overseas recipients), you agree that we will not be required to ensure that person’s compliance with New Zealand privacy laws or otherwise be accountable for how they handle your personal information. When used above, “disclose” includes to transfer, share, send, or otherwise make available or accessible to another person or entity.

Monies Not Held On Trust

All monies paid by you to us will be the property of us and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for monies paid for flights with an IATA airline, which might be held on trust for that IATA airline). You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you but will be held in a regularly audited separate client funds account.


For all queries related to you booking, please contact your Travel Consultant directly.

Children travelling alone:

To provide for the wellbeing of children travelling alone (otherwise known as Unaccompanied Minors), airlines have specific requirements. To make a flight booking for an unaccompanied minor please contact us and we will advise the conditions for the airline of your choice.

The following information relating to general rules for Unaccompanied Minors is a guide only and may vary from airline to airline:

  • Any child aged 5 to 11 years (inclusive) travelling alone on a flight must be booked as an Unaccompanied Minor.
  • If your child is under 12 years of age and is not booked as an Unaccompanied Minor, then the child must be accompanied by another person 15 years of age or older.
  • Any child aged 12 to 15 years (inclusive) may also travel as an Unaccompanied Minor if required by the airline (as airlines rules may differ) or requested by the parent/legal guardian.
  • Children between 5-11 years of age attempting to travel alone and who have NOT been booked as an Unaccompanied Minor may be denied travel by the airline until they have been provided with all relevant details in relation to the child's travel arrangements.
  • An Unaccompanied Minor Form will need to be completed by the parent/legal guardian for this service. Also, the airline may charge a fee for this service.

Travelling on Jetstar

Jetstar requires that passengers are able to travel independently. The airline does not have the systems, staff or facilities required to assume responsibility for assistance and supervision of passengers. Children requiring supervision will not be regarded as able to travel independently on the basis that they may cause a disruption or endanger themselves or others if travelling unaccompanied. As a guide, children who are not yet attending secondary school will be regarded as unable to travel independently and will not be eligible to travel unless they are accompanied by an appropriate Accompanying Passenger. An Accompanying Passenger generally will be at least 15 years old.


You acknowledge that you are 18 years of age or older and that you understand and agree with the above Booking Terms and Conditions and our Privacy Policy.


These terms were last updated on 10/06/2020

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